Great news for Apprentices — from 6 March, you’ll have a quicker and simpler way to access the Apprenticeships Data Management System (ADMS) directly through myGov.

A new “Apprenticeships Services” tile will appear in your myGov account, giving you more control, better access, and an easier sign‑in experience.

What’s changing?

You can now link ADMS to your myGov account:

• Just sign in to myGov, go to ‘View and link services’, find ‘Apprenticeships Services’, and select ‘Link’.
• You’ll be prompted to confirm your identity — and you’re in!
• If you were already set up in ADMS before 6 March, good news: your service will already appear as linked.

You can unlink ADMS if you need to:

• Just go to ‘View and link services’ and choose ‘Unlink’.
• In the myGov app, go to ‘Services’ and tap the edit button.
• Unlinking removes your access to ADMS — but you can relink at any time.

Why this matters

Previously, if you accidentally linked your myGov account to the wrong Apprentice ID, there was no way to fix it yourself. You’d lose access to ADMS and need a helpdesk ticket to resolve the issue.

The new tile solves this problem. You can now unlink and relink your account on your own — no delays, no escalations.

Does this change how you sign up?

No — the process stays the same. After linking through myGov, you will still need to complete the usual Proof of Record Ownership (PORO) steps in ADMS.

What you can do once you’re linked

All your existing ADMS services stay exactly the same. When linked, you can:

• Update your contact details
• Manage your bank account
• View your Apprenticeship details
• Message your Apprentice Connect Australia Provider
• Claim Apprentice incentives
• Apply for and claim Support Loans
• View your payments, historical claims and loans

And now, you can also access ADMS via the myGov app, including signing in with fingerprint or facial recognition.

A smoother experience all around

This update doesn’t just help Apprentices — it also streamlines support for State offices and Providers. Login issues caused by incorrect Apprentice IDs no longer need escalation, and existing helpdesk tickets can now be closed.