FAQs for individuals

Frequently asked questions for aspiring apprentices

Considering an apprenticeship? You’re on the right path to a rewarding career. Here at Mas, we’re committed to helping you navigate your journey. Below, we’ve compiled answers to the most common questions about apprenticeships.

Getting started

Starting an apprenticeship is easier than you might think:

  • Contact your local Mas Consultant for a one-on-one consultation
  • Create a resume (don’t worry if you lack experience – we can help!)
  • Explore available apprenticeship opportunities
  • Apply for positions with our support
  • Once accepted, sign your training contract and begin your apprenticeship journey

Choosing the right apprenticeship is crucial. Here’s how Mas can help:

  • Discuss your skills, interests, and career goals with a Mas Consultant
  • Explore different trade options (check out our Trades at a Glance page)
  • Consider your strengths and long-term career aspirations
  • Get insights from our team about industry demands and future prospects

No, there’s no strict age limit. Apprenticeships are available to people aged 15 and above. Whether you’re a school leaver, career changer, or mature-age worker, you can start an apprenticeship at any stage of your life.

During your apprenticeship

Yes, apprentices receive a wage. Your pay will reflect your experience and knowledge, increasing as you progress through your apprenticeship. Rates are set by awards and agreements. You can check the Fair Work Ombudsman’s Pay and Conditions Tool (P.A.C.T) for specific pay rates.

Payment of training fees can vary depending on your specific award and agreement. In many cases, your employer will cover these costs, but it's important to clarify this before starting your apprenticeship. Contact the Fair Work Commission on 1300 799 675 for detailed information about your specific situation.

Yes, apprenticeships typically start with a probation period. The length and conditions of this period can vary depending on your state or territory. During this time, either you or your employer can choose to end the apprenticeship without penalties.

Yes, it's possible to complete your apprenticeship before the end date on your training contract. This can happen if you complete all the competencies in your training plan and your employer confirms you're competent in the workplace.

Mas provides comprehensive support throughout your apprenticeship, including:

  • Regular check-ins with a dedicated Mas Consultant
  • Personalised mentoring and guidance
  • Assistance with any issues or concerns
  • Support in navigating your training requirements

Financial matters

Apprentices may be eligible for various forms of financial support, including:

  • Government incentives
  • Travel allowances for training
  • Living Away From Home Allowance (if applicable)
  • Trade Support Loans

To learn more about financial support options, speak with your Mas Consultant.

To apply for a Trade Support Loan, contact Mas on 1300 MAS NAT (1300 627 628) or speak with your local Mas Consultant. They can provide information on how to apply, opt-in, or opt-out of this program.

Challenges and changes

If you're experiencing any difficulties, don't hesitate to reach out to Mas. We're here to help with:

Workplace conflicts

  • Training concerns
  • Personal circumstances affecting your apprenticeship

Contact us at 1300 MAS NAT (1300 627 628), and we'll connect you with one of our qualified Apprentice Mentors.

Yes, an apprenticeship can be suspended or cancelled. During the probation period, either party can end the contract. After this period, both you and your employer must agree to suspend or cancel the apprenticeship.

Yes, it's possible to change employers during your apprenticeship. If you need to make a change, contact your Mas Consultant for guidance on the process and to ensure your training contract is properly transferred.

Completing your apprenticeship

Your apprenticeship is complete when:

  • Your employer confirms you're competent in the workplace
  • Your Registered Training Organisation (RTO) enters your completion information into the apprenticeship database
  • You've achieved all the competencies in your training plan

Upon completion, you'll be a qualified tradesperson with a nationally recognised qualification. This opens up numerous career opportunities, including:

  • Continuing employment with your current employer
  • Seeking new job opportunities in your trade
  • Starting your own business
  • Pursuing further education or specialisation in your field

Remember, Mas is here to support you every step of the way, from considering an apprenticeship to completing your qualification and beyond. If you have any questions not covered here, don't hesitate to contact us or call 1300 MAS NAT (1300 627 628). Ready to start your apprenticeship journey?


Get in touch with a Mas Consultant today!


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